Business Change Lead - LMS - Milton Keynes

Business Change Lead - LMS - Milton Keynes

This role requires onsite working 3 days per week, across 2 offices in Milton Keynes

Outside IR35 - 550-600 / day

We are seeking an experienced LMS Change Management Lead to support a major transformation for our customer based in Milton Keynes. This role will lead the business change strategy for the organisation's shift to the Cornerstone Galaxy platform, ensuring a seamless transition that successfully embeds new functionality and maximises user adoption.

The ideal candidate will bring extensive experience delivering business change and rollout plans for large scale LMS implementations, with a proven ability to guide stakeholders, drive engagement, and support end to end change delivery.

Key responsibilities:

• Define and implement the change management approach.
• Lead the transition from the current platform to the Cornerstone Galaxy platform, ensuring smooth adoption of new functionality.
• Plan and manage business change and rollout across the retail and aftersales network.
• Engage and coordinate stakeholders, partners, and suppliers to ensure rollout readiness.
• Develop and deliver communication and training plans.
• Establish business processes to support ongoing operations.
• Support user acceptance testing (UAT) and ensure continuity of service.

Key deliverables:

• Coordinate business change planning and readiness.
• Manage rollout plans, releases, and stakeholder communications.
• Capture and apply lessons learned throughout the project lifecycle.
• Track progress, risks, and dependencies, providing regular updates.
• Support definition of the future operating model and embed change into BAU.

Experience required:

• Proven experience in business change, system rollout, and transition.
• Strong stakeholder management and communication skills.
• Pragmatic, process-driven approach with attention to detail.
• Ability to manage complexity and remain focused on business outcomes.
• Self motivated, proactive, and accountable.

Harvey Nash is acting as an employment agency regarding this vacancy.