Business Analyste

We Are Hiring: Senior Business Analyst - Facility / Housing

Nexeo Belgium is a consultancy company that supports its clients in the banking, finance, and insurance sectors through all phases of their transformation projects - from business consulting to the implementation of IT solutions.

As a consultant, you will have the opportunity to be part of Nexeo:

• An international environment (Offices in France, Belgium, Luxembourg, Switzerland & Canada)
• employees
• Over 20% growth each year

Senior Business Analyst - Key Responsibilities

Project Context:

Join the Transversal Capabilities & Functions department within a major banking institution. You will support the Facility Management scope within the Housing & Sourcing Services cluster. The mission aims to ensure business continuity and deliver enhancements to internal tools and processes used by all bank employees.

Main Tasks:

• Collect, challenge, and consolidate business needs from a wide range of stakeholders.
• Collaborate with experts to define product concepts, processes, and functional architecture.
• Define and manage acceptance criteria for features (Opuses) and ensure their successful implementation.
• Work closely with the Product Owner and development teams during feature refinement.
• Support business and user testing phases, including UAT coordination.
• Continuously improve existing processes to enhance efficiency, compliance, and user experience.
• Maintain clear and accessible documentation for operational support and incident resolution.
• Ensure that documentation is regularly reviewed and aligned with internal control requirements (Legal, Compliance, etc.).

Your Profile:

Experience:

• Minimum 5 years of relevant experience as a Business Analyst.
• Previous experience in Facility Management is a strong plus.

Technical Knowledge:

• Nice to have: Archibus (FMIS), document and plan management tools.

Soft Skills:

• Strong analytical and conceptual thinking.
• Structured and solution-oriented mindset.
• Excellent stakeholder management and communication skills.
• Team player, adaptable, and proactive in driving improvements.

Languages:

• Dutch and/or French
• Fluent in English (working language)

What We Offer:

• A dynamic and collaborative international environment
• Long-term missions with strong learning opportunities
• Flexible work arrangement: 50% on-site / 50% remote
• A competitive salary with attractive benefits

Join us and make an impact by supporting key internal services and improving the daily experience of thousands of employees within the bank.