Business Analyst (Marketing/ Customer)

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Business Analyst (Marketing/ Customer)

Department: IT

City: London

Location: GB

INTRODUCTION JOB PURPOSE

We are looking for a Business Analyst to work across multiple Customer projects, bridging the gap between business needs and technical requirements on technology and reporting projects in the portfolio. You will work in partnership with business experts and technology teams to identify & implement solutions to meet the needs of evolving business models.

The Business Analyst will be expected to work across projects within the Customer area.

RESPONSIBILITIES

• Prepare and facilitate workshops by assimilating existing process content, identifying knowledge gaps,setting up the workshop agendas, identifying participants & creating workshop materials.
• Identifying participants/stakeholders and documenting user stories and requirements
• Work at varying levels of detail, ranging from high level discussion at the start of the project, tocapturing detailed requirements and working with the testing teams to scope and document test scripts.
• Communicate requirements to enterprise data and information leads, solution leads and developmentteams working collaboratively to develop solutions.
• Understand and visualise process changes in collaboration with business stakeholders
• Understand and uphold enterprise data and information principles in the development of both systemand reporting solutions.
• Ability to explain technical information to non-technical participants/stakeholders
• Liaise closely with project/programme managers and Solution Architects to govern scope and manageany change requests.
• Writing test scripts, logging issues for dev teams, and triaging issues
• User Acceptance Testing of all solutions and reports working with project/Programme managers toprioritize defect fixes.
• Maintain and help to govern consistent Business Analysis methodology and ways of working acrossyour stream and the wider domain.
• Transfer knowledge to BAU owners at close of projects.

PERSONAL PROFILE

• Must be able to communicate effectively in both technical and business settings.
• Self-motivated, creative, passionate
• Self-directed and independent worker who can also lead through cross-functional and cross-organisationalprojects
• Business systems analysis experience and related Product Merchandising experience
• Knowledge of Retail processes and systems
• Demonstrable experience of using or implementing product development processes using technology andreporting
• Can clearly demonstrate delivering artefacts for each project phase, and link the business value created withthe process and system improvement
• Experience in using JIRA and Confluence
• Basic knowledge of excel

MEASURES OF SUCCESS FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Job Segment: Business Analyst, Merchandising, Systems Analyst, Technology, Finance, Retail, Marketing