Business Analyst

The Business Analyst (BA) will be an integral member of the project delivery team, working closely with stakeholders across the business to support the delivery of outcomes that drive business value. The BA will facilitate and translate business requirements into understandable deliverables, map out future state processes and operating models to ensure successful outcomes.

Understanding technology landscapes and vendors across ecosystems of varying complexity is essential for determining appropriate solutions that meet requirements.

Ability to adapt to projects of all sizes and types is crucial as you help our partners and internal stakeholders navigate new processes, ways of working, business case creation, ideation, and feasibility.

Job Description

• End-to-End Business Analysis Experience
• Scope and plan BA tasks and workshops
• Elicit high-level and detailed business requirements
• Translate and simplify requirements
• Manage and communicate requirements
• Analyze requirements
• Organize and document requirements
• Model As-is and To-be processes
• Conduct gap analysis
• Support project scoping
• Align with external partners' ways of working, including tools like JIRA/DevOps
• Produce and manage requirements/user stories and acceptance criteria
• Own business analysis activities and deliverables
• Manage changes to BA artifacts during projects
• Ensure requirements inform test case design, processes, change requests, scope, acceptance, and deployment
• Collaborate with testing teams to define scope and support test execution
• Align project delivery with strategic architecture
• Document and implement operational process changes
• Ensure understanding of objectives and conduct impact analysis
• Adapt to methodologies including Waterfall and Agile
• Build rapport with stakeholders and business users
• Manage own time to support project priorities
• Develop resource and project plans with the project manager
• Perform additional duties as expected in the role
• Support good conduct to deliver optimal customer and policyholder outcomes

Skills and Competencies

• Relevant experience in Business Analysis
• Proven end-to-end analysis experience with projects in Lloyds and London insurance markets
• Enterprise, Business & Solution Architecture
• Business Change Management
• Business Process/Workflow Modelling
• Business/System Analysis
• Lean/Six Sigma
• Strong relationship management, stakeholder communication, and negotiation skills

Education

• Business Analysis Qualification (IIBA or BCS)
• Lean/Six Sigma Qualification
• Progression to CII Qualification

About Us

Chaucer is a leading insurance group at Lloyd's, supporting industries worldwide with risk protection. Our clients include major airlines, energy firms, shipping, manufacturing, and property companies.

Headquartered in London, with international offices in Bermuda, Copenhagen, Dubai, and Singapore, we are committed to diversity and inclusion, promoting a culture of respect and equal opportunity. We consider flexible working arrangements and value talent from diverse backgrounds.

Chaucer is a specialty (re)insurance group working with brokers, coverholders, and clients globally, backed by China Re, one of the largest reinsurance companies, rated A (excellent) by AM Best and A (strong) by S&P Global.