Business Administrator Apprenticeship - Level 3 26,024 pa

Come and join us on a National Trust apprenticeship where we will support and develop you to play an integral part in our work to tackle climate change, protect historic sites and help people and nature thrive. You don't need experience for this role, just loads of enthusiasm and a desire to learn.

As a Business Administrator apprentice, you'll support the day-to-day running of the organisation while learning a wide range of practical business skills. You'll work with different teams, communicate with colleagues and customers, and help keep processes running smoothly.

You will develop skills in using IT and office systems, managing tasks and solving problems, and applying business processes and professional behaviours across an organisation.

Business Services is a community of multi-skilled professionals that work in partnership with colleagues across the Trust.

We can be found everywhere in the organisation and play a vital role in delivering the strategy by helping to find innovative solutions to challenges and supporting our colleagues to deliver their work.

Our Central Business Services team are a busy, dynamic group and deal with the varied and interesting work that comes with providing administrative and specialist support to our central teams. As part of the team, you could find yourself helping to deliver a project or event or managing our travel or purchasing requests. You could be designing and publishing a page on our intranet or helping a colleague prepare for an important meeting. You could be handling queries via our internal email inboxes or supporting a team respond to a flurry of customer queries.

As part of your apprenticeship, we'll also give you opportunities to work with the other Business Services colleagues based in our central directorates to help you gain great experience working of different areas of the Trust.

What you'll be doing

Working alongside your mentor on tasks specific to your apprenticeship, you will develop the skills and knowledge relevant to the apprenticeship standard Business Administrator Level 3.

Your apprenticeship training will be delivered by a Learning Coach, with teaching and learning sessions held online, lots of on-the-job learning and support every day in the workplace.

You'll attend regular review meetings and be accountable for your own progression. You'll be required to complete mandatory e-learning, courses and training provided.

Who we're looking for

• A minimum of 5 GCSE's which must include English and maths at grade C/4, functional skills level 2 or equivalent
• (If you hold an EHCP, Entry Level 3 in English and maths is acceptable.)
• Aged 16 or over and have completed year 11
• Not in full time education
• Have the right to work in the UK and have been ordinarily resident in the UK for three consecutive years before starting the apprenticeship
• Not currently on any other training or education programme (e.g. another apprenticeship or a degree)
• Able to travel to work location

If you are aged 18 or under at the point of enrolment and have not achieved English and maths at grade C/4, you may be enrolled on functional skills level 2 as part of your apprenticeship.

If you have a qualification in the same or a related subject or have lots of relevant work experience this will mean you are not eligible for the apprenticeship.

Once you've checked you're eligible, please use your application to tell us how you demonstrate the following Knowledge, Skills and Experience:

• Ready to start your apprenticeship - no experience needed, just bring your enthusiasm
• Positive, curious and up for learning - motivated, open minded and keen to grow
• Confident to speak and happy to listen - you help people feel heard and included
• Works well in a team - you are flexible, happy to help and comfortable with adjusting when needed
• Ready to take on the full learning journey - ready to complete all the learning, coursework and final assessments whilst undertaking your job role
• Focussed on giving great service - you care about helping others and doing a good job
• Can follow instructions and stay safe - especially when using tools and equipment (we'll show you how)
• Friendly and respectful - especially when working with volunteers and the wider community

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

National Trust place

Heelis, Kemble Drive, Swindon, SN2 2NA

Documents

Apprentice - Level 3.pdf

Requirements

Compliance. Eligibility to Work in the UK

Additional information

Closing Date: 23 March 2026

For any queries relating to this apprenticeship, please contact

Interviews will take place across w/c 13 April and w/c 20 April.

This role will start in September 2026 and runs for 18 months.

If you need any help with your application, i.e. due to technical difficulties, please call us on or email us at

If you require an adjustment to the application process, for example due to disability or medical condition, please call us on or email us at and we'll support you as best as we can. For examples of how, please see our supporting you page.

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.

Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.