Business Administrator

Are you our next dynamic Business Administrator to help lead the admin service for our teams based at Newton Abbot?

We are looking for a dynamic, experienced administrator tolead a small admin team supporting our clinical colleagues as we deliver mentalhealth services to our local community. Thisrole is based in the office at Estuary House, Newton Abbot and is 22.5 hours that can be worked over3 to 5 days, including within school hours if required. Interviews will be in person.

This is a hugely rewarding and unique administration rolewhich will give you an excellent insight into adult mental health conditionsand the range of therapies and interventions that we offer. It will alsoprovide you with lifelong skills in dealing with challenging situations andpeople from diverse backgrounds as well as the ability to work in an ever evolvingenvironment where you can contribute to positive changes in the NHS.

Supporting our patients on their path to recovery, whateverthis might look like for them, provides our staff with a huge sense of prideand joy. You will also feel great satisfaction from providing our clinicianswith an excellent administration service which makes their job easier andenables them to spend more time with our patients.

You will be supported to reach your full potential, withopportunities for continuing development, training and career progression intoa wide range of roles depending onyour area of interest.

Main duties of the job

Working closely with the clinical team manager, as the senior administrator in our team you will lead on ensuring high quality administrative support that will enable the provision of the best possible care to service-users.

The Business Administrator is pivotal in leading the administrative team alongside their peers to ensure a safe and effective service as well as support the clinical manager with administrative and reporting tasks enabling them to focus on clinical work and team leadership.

In summary, we are looking for an exceptional candidate with the following key skills and attributes:

• A passion for delivering excellent patient care and experience
• Great attention to detail and accuracy
• Outstanding planning, organisational and time management skills
• Excellent IT skills and ability to use multiple systems
• A strong team player
• Upholding our trust values
• A strong desire to learn and adapt
• A can do attitude and ability to meet deadlines
• The ability to follow trust policies and procedures

If this appeals to you and you have the relevant transferrable skills, administration experience, and you are also highly motivated to perform to a high standard and provide an excellent service then please do not hesitate to APPLY.

Please contact me if you would like to know more about the role before you apply as this enables us to explore whether the role aligns with your skills, goals, values and experience.

About us

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Job responsibilities

Please refer to theattached job description and person specification for further details aroundthis role.

Person Specification Experience

• 1. Excellent Planning and Organisational Skills.
• Please give an example of planning and prioritising a diverse workload under pressure, ensuring an organised and methodical approach while remaining flexible. Explain what strategies you use for managing interruptions and maintaining productivity.
• 2. Proven Analytical & Judgemental Skills.
• Please give an example of how you have demonstrated initiative within procedural guidelines, working independently without direct supervision.
• 3. Proven Accuracy and attention to detail.
• Please give an example of a task or project where attention to detail and commitment to high-quality work were crucial. Explain what steps you took to ensure accuracy and excellence and how this impacted the outcome.
• 4. Demonstrated Leadership Experience.
• Outline your experience in managing administrative staff. What strategies have you used for effective team performance and handling staff management challenges? Provide an example of adapting to significant changes in the work environment or processes, including strategies for maintaining productivity and effectiveness.
• 5. Ability to adhere to Governance.
• Describe your experience of managing sensitive or confidential information. What methods do you use to ensure security and confidentiality?
• 1. Experience of working in a mental health, social care or local authority environment. This might include a care environment, GP surgery, hospital, school, or voluntary sector organisation.
• 2. Transferrable experience. If you do not work in these fields, what have you done in or outside work that you can transfer to this role? Do you support local community or young people's groups, have you worked in a busy commercial environment that has lots of people contact? We are looking for the right people with transferrable skills - please tell us what yours are.

Qualifications

• 1.Level 3 qualification in business, administration, or a related field (or equivalent experience).
• If you do not have a Level 3 or above qualification, please detail how your experience would equip you for this role.
• 3. Vocational qualifications relevant to business administration (e.g., ICDL or similar).
• 4. Maths and English GCSE or equivalent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£28,392 to £31,157 a yearpro rata (22.5 hours per week)