Building Services Manager

Role Overview

We're looking for an experienced Building Services Manager to lead the operational delivery of facilities management across our UK estate. This role is responsible for ensuring buildings are safe, compliant, resilient and fit for purpose, with ownership of service delivery, statutory compliance, physical security and health & safety.

You'll work closely with internal stakeholders and external suppliers to deliver high quality FM services while supporting compliance with ISO 9001, ISO 27001, ISO 14001 and SOC 2.

Key Responsibilities

• Lead day to day facilities management operations across multiple sites
• Own the prioritisation and resolution of reactive maintenance issues, ensuring risks are assessed and mitigated appropriately
• Manage FM staff and oversee contractors and service providers
• Own reactive and planned maintenance, ensuring risks are assessed and controlled
• Manage FM budgets, supplier contracts and cost control
• Maintain and deliver Planned Preventive Maintenance (PPM) and statutory compliance programmes
• Ensure compliance across fire safety, electrical, water hygiene, lifting equipment and power resilience systems
• Maintain accurate compliance and audit records
• Act as the main escalation point for building related issues
• Manage physical security and access control systems, including joiners, leavers and contractor access
• Support internal and external audits and continuous improvement initiatives
• Lead operational Health & Safety and fire safety arrangements
• Support sustainability and environmental objectives

Skills

• Proven experience in facilities or building services management
• Strong knowledge of statutory compliance, PPM and contractor management
• Experience managing budgets and FM service contracts
• Working knowledge of ISO standards and audit driven environments
• Strong stakeholder management and communication skills
• Confident decision maker with a proactive, risk based approach

Benefits

• Access to over 60 internal training courses, professional qualifications, and cross departmental mentoring and coaching programmes
• 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave
• Ability to purchase or sell additional holiday days beyond 25 days and bank holidays
• Enhanced family leave
• My MHRewards offering discounts at over 900 retailers
• Monthly employee recognition programme and departmental awards
• Referral bonus scheme of up to £2,000
• Employee led social events such as running clubs, football teams, book clubs, and bake offs
• On site subsidised restaurants offering a variety of fresh meals daily
• Opt in benefits schemes such as private medical insurance and dental coverage

We value the well being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.

Whatever your background, abilities and experiences, if you're excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we'll make sure your needs are met when you arrive.

If we receive an exceptionally high volume of applications, we reserve the right to close this vacancy earlier than originally advertised.