Building Automation Client Service Manager

Building Automation Client Service Manager

502007

17-Abr-2026

Smart Infrastructure

Customer Services

Mid-level Professional

Responsibilities

• Manage assigned service agreement accounts, driving to a financial target and outstanding customer satisfaction and retention
• Balance time between on-site customer interactions and back-office responsibilities
• Develop account strategies to achieve the customer's business goals, leveraging the company's entire service and product portfolio
• Develop service delivery plans with the customer to provide service agreement scope of work
• Identify customer needs and make prioritized recommendations for service agreement adds, upgrades, and escalations
• Participate in the development of a master schedule to deliver service for all customers in the service area and lead quality assurance activities that will support service agreement renewals
• Maintain excellent organizational and interpersonal skills

Basic Qualifications

• On-the-job experience working within the Building Automation / technology industry
• Experience with engineering HVAC and Building Automation systems
• Experience supporting or managing customer accounts, service agreements, or similar ongoing service relationships in a technical or service-driven environment
• Experience with Microsoft Office and business software systems
• Must be 21 years of age and possess a valid driver's license with limited violations; must meet eligibility requirements to participate in Siemens' fleet vehicle program
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship
• Associate or bachelor's degree in a related technical field or 5+ years related experience

Preferred Qualifications

• Associate or bachelor's degree in a related technical field
• 2+ years' experience in the building automation / technology industry
• Demonstrated experience in demand-side energy services or Certified Energy Manager

Benefits

The pay range for this position is $61,547 - $105,509 annually with a target incentive of 5% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here:

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form.

Pay Transparency

Siemens follows Pay Transparency laws.

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Criminal History

Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.