Build Quality Assurance Administrator

Build Quality Assurance Administrator

Department: Quality Assurance

Employment Type: Permanent

Location: Taplow, Buckinghamshire

Description

Berkeley Oxford & Chiltern is a proud member of the Berkeley Group, passionate about making a difference and delivering sustainable developments, continuously adapting to improve each development for the communities they serve. We are committed to working in partnership and collaboration to continue to build fantastic homes in amazing places. No two Berkeley developments are the same and our bespoke approach sets us apart from our competitors. We are constantly evolving and refining as a company to develop some of the most complex sites into successful mixed use developments. We have the skills and know-how to take on a wide range of developments from difficult refurbishments, high rise apartments, large detached properties and even thatched roofs.

At the heart of everything we do is a strong team of people committed to achieving exceptional levels of customer service, delivering high quality homes where vibrant and sustainable communities have been created. Our people and the incredible projects that we deliver are amongst the best reasons that we come to work every day. We work hard and what we do is challenging, but it is hugely meaningful and we have fun together. It is clear that we enjoy what we do, the difference we make to society and we are very proud of the people that make up Berkeley. We have a culture that is rooted in attention to detail, strong communication, and a huge feeling of ownership and pride.

The role

This role provides administrative, document control, and system support to the Quality Assurance (QA) and EDMS teams, helping ensure quality records are accurate, organised, and compliant with internal procedures and regulatory standards. The role suits someone who is detail focused, collaborative, and confident working within structured quality systems.

Quality Assurance & Document Control

• Provide administrative support to the Quality Assurance Manager, Head of QA, and Electronic Data Management System (EDMS) team.
• Manage QA documentation across Viewpoint and shared drives, including version control, approvals, and folder structures.
• Support the revision and control of BSQA documents, Quality Management Plans, Water Management Plans, Quality Bulletins, Quality Management Plans, and Inspection Test Plans.
• Obtain updated contractor documentation and maintain revision and competency trackers.
• Set up, manage, and maintain trackers (e.g. Notice to Serve, Director Tours, competency and training matrices).
• Carry out Fieldview spot checks and issue reminder communications.
• Produce workflows, presentations, and quality bulletins for new and updated processes.

Audits, Reporting, and Compliance

• Collate evidence and prepare documentation for internal and external audits.
• Track corrective and preventive actions and follow up on actions.
• Support QA reporting and quality metrics.
• Ensure records meet company policies and regulatory requirements.
• Work with cross functional teams to gather and verify quality related information.

EDMS Administration & Management

• Administer and maintain EDMS platforms (Fieldview and Viewpoint).
• Monitor compliance with document control procedures and standards.
• Provide EDMS training, guidance, and troubleshooting support, liaising with IT where needed.
• Support project teams with access to technical and contractual documentation.
• Liaise with subcontractors, consultants, and internal teams to support document flow.
• Send project invitations and QR codes to users.

General Administration

• Manage day to day administration, including scheduling, correspondence, meetings, and training.
• Maintain accurate records and develop guides and templates.Support task implementation for new projects commencing in 2026.

What we're looking for

• Proactive and organised, with strong follow through.
• High attention to detail and accuracy.
• A clear, confident, and inclusive communicator.
• Comfortable working with structured documents, trackers, and processes.
• Able to work independently and as part of a team.
• Open to learning and continuous improvement.

Experience Required

• Experience in document control and document lifecycle management.
• Coordinating internal and external audits, including evidence collation and follow up.
• Knowledge of change control and non conformance processes.
• Managing training matrices and competency records.
• Preparing QA reports, metrics, and dashboards.
• Supporting risk management and quality improvement activities.
• Experience working with cross functional teams.

Why Join Us?

• 25 days annual leave, increasing with service to 33 days.
• Health and wellbeing benefits including Private Medical Insurance.
• Lifestyle benefits including access to an online discount platform.
• Berkeley Foundation volunteer day.
• Private pension plan.
• Group life assurance.

The standard default full time working hours in the office are 8am 5pm with core working hours 9am 4pm. Consideration will be given to candidates seeking a 32 hour working week. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.