BSO Customer Helpline Officer Band 3

BSO Customer Helpline Officer Band 3 ref:

Notes: Accept online applications only, A waiting list may be created for similar posts that may arise while the waiting list is live, this may include temporary or part-time posts. This will be managed in line with the updated HSC waiting list principles effective from 1 April 2026.Where a part-time waiting list is required, one part-time waiting list will be created- regardless of any specific hours advertised, this waiting list will cover all future vacancies where part-time posts arise. A part-time post is defined as any post that has less than 37.5 hours per week.Please remember to save or print a copy of the job description before submitting your application, as it will not be accessible afterwards.Flexible WorkingWe welcome flexible working requests from day one. All HSC organisations offer a range of flexible working options. The options available for this post will depend on the requirements of the role.

Flexible Working

Successful applicants have the opportunity to request Flexible Working from the 1st day of their employment. A number of Flexible Working provisions areoffered by all HSC Organisations, what provisions are available depends on the role being undertaken.