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Brunch & Afternoon Tea Manager
Posted 3 hours 42 minutes ago by Crieff Hydro Limited
Be part of the Family
We're a family business through and through - family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.
We offer an expansive range of benefits to help you make the most of life outside of work, and we're committed to creating an inclusive culture where everyone feels heard and valued.
We treat our guests like family, and we support our people the same way. If you're someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you'll fit right in.
Crieff Hydro Hotel
Crieff Hydro welcomes up to 1,200 guests daily - some seeking a leisurely coffee or family meal, others celebrating special occasions or entertaining clients. From cosy cafés and bustling bars to elegant restaurants and banqueting, we deliver fantastic food and outstanding service every time.
About the roleAs our Brunch and Afternoon Tea Manager, you'll take the lead in delivering exceptional guest experiences across our Winter Garden (brunch and lunch service) and Loggia (afternoon tea). This is a daytime-focused role, ideal for someone passionate about hospitality and creating memorable moments in elegant, relaxed settings.
You'll oversee daily service, support the wider restaurant team, and ensure smooth operations across both venues. From managing the floor and coordinating with kitchen teams to mentoring colleagues and maintaining high standards, you'll play a key role in shaping the guest journey.
This is a full-time, permanent position (45 hours per week) working generally daytime shift patterns, and live-in accommodation is available. Accommodation is typically single occupancy with an ensuite bathroom, and includes access to our staff canteen, which offers three free meals per day.
What we need from you- Proven experience in a supervisory or assistant management role within a high-quality restaurant or hotel environment.
- A genuine passion for daytime dining, with an understanding of brunch, lunch, and afternoon tea service.
- Strong leadership and communication skills, with the ability to motivate and support a team.
- A proactive, hands-on approach to service and problem-solving.
- Flexibility to support other areas of the restaurant operation as needed.
- A commitment to delivering exceptional guest service with attention to detail and warmth.
- A competitive salary up to £33,000 per annum plus a share of tips estimated at £2,000 per annum for full time team members.
- Live-in Accommodation- On-site, affordable housing with bills included may be available. Most rooms are single occupancy with an ensuite, though this isn't guaranteed. Availability and rates (set by HMRC) can be discussed at interview.
- Free Meals on Shift- Stay fuelled and focused withdelicious staff mealswhile you work.
- Exclusive Discounts- Enjoyfree leisure membership for you and a partner,30% off retail, 50% of food and drinks, and reduced rates on hotel activities.
- Team Rate Hotel Stays- Take time to recharge withdiscounted staysat all of our hotels from just £30 per night - where will you explore next?
- Refer a Friend Bonus - Earn up to £250-£500 for each successful team member or manager which you recommend to us.
- Guest Mention Rewards - Earn £5 every time a guest gives you a positive shoutout in a review.
- A Friendly & Supportive Team- Work in afun, welcoming environmentwhere team spirit and well-being are a priority.
- Career Progression- With seven hotels, multiple departments, and a wide range of roles, you'll have plenty of opportunities togrow and explore new career paths.
- Wellbeing Support- Get 24/7 confidential supportvia theHealth Assured Employee Assistance Programme, covering mental health, finances, and more.
- Team Events & Annual Staff Party- We love to celebrate our people! Enjoy team events throughout the year and alegendary annual staff party.
Careers at the Crieff Hydro Family of Hotels
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Please note:This opportunitydoes not qualify for sponsorship. To be considered for this role, you must have theright to work in the UK.
Crieff Hydro Limited
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