Breakfast Supervisor

University Arms is a 192-bedroom design-led Hotel situated in the heart of Cambridge, United Kingdom. Overlooking Parker's Piece is the Hotel's quintessentially British Restaurant and Bar Parker's Tavern, Library Lounge, and beautiful 272 square metre wood panelled Ballroom.

Opened in 1834 as a Coaching Inn, University Arms is Cambridge's oldest Hotel. For 180 years, the Hotel was added to, updated, and modernised in line with the age; however, it was the reopening in 2018 after a four-year £80m full renovation that really positioned the Hotel. It is now Cambridge's 'go to' destination, alluring visitors with the promise of a sense of modern luxury.

As Breakfast Supervisor for Parker's Tavern, you'll pride yourself on having excellent product knowledge in both food and wine and going above and beyond to create memorable guest experiences. You will work as part of a team to serve our Guests and create exceptional experiences and exceed expectations from breakfast right through to dinner, to ensure that every guest wants to return.

• Run the shift in the absence of the restaurant leaders.
• Drive standards through team training & development
• Deliver exceptional, personalised service to all guests
• Lead and mentor servers and runners during service
• Manage your section efficiently, ensuring smooth and polished service flow
• Take accurate orders, advise on menu items, and confidently upsell where appropriate
• Support with opening and closing duties, including floor setup and breakdown
• Maintain strong communication with the kitchen and bar teams
• Oversea BOH standards and the performance of the afternoon tea service
• Handle guest requests, feedback, and complaints with professionalism
• Ensure compliance with hygiene, safety, and service standards