Breakdown Technician

Passenger Car Breakdown Technician (Mercedes-Benz)

£17 to £19 p/hr dependent on experience. Overtime paid at time and a half.

40 hours, 08:00-17:00, Monday to Friday. 1 in 4 Saturdays.

Overview

Rygor Group seeks an experienced, qualified car and/or van technician to join the new Mercedes-Benz aftersales dealership in Heathrow. As a breakdown technician you will keep customers' vehicles on the road through quality, safe and compliant maintenance, delivering an exceptional service aligned with the Mercedes Benz and Rygor brands.

Day to day responsibilities

• Attending roadside breakdowns for Mercedes Benz vehicles
• Carrying out various mobile repairs for specific fleet customers
• Providing STAR quality service to all Rygor customers
• Working to achieve the highest level of roadside fix and encouraging customers to become Rygor customers and use our workshop
• Completing own admin tasks and ensuring daily communication back to the site of all work carried out
• Ensuring vehicle condition meets expected standards of appearance and operation
• Maintaining the correct level of stock on the breakdown vehicle to meet customer demands

Skills & Behaviours required

• Level 3 (NVQ, City & Guilds or IMI) qualification in PC/LCV vehicle repair and maintenance; experience in diagnostic and service repairs; ability to identify worn or faulty components in accordance with DVSA standards; current full UK driving licence for the relevant vehicle classes
• Resilience - strong coping skills when faced with challenges
• Motivation - key for personal and team success
• Attention to detail - precision in diagnosing and repairing to meet safety and performance standards
• Time management - prioritise and complete tasks within timeframes

Benefits

• Overtime opportunities paid at 1.5 basic rate
• Saturdays paid at overtime rate
• Day off for your birthday
• Closed on 24th and 27th December 2025 for the festive period
• 23 days annual leave per year plus bank holidays
• Recipients of the Silver Award under the Armed Forces Covenant
• Auto enrolment pension
• Enhanced maternity and paternity pay policies
• Access to wellness programme and Employee Assistance Programmes (EAP, 24HR online GP access, second medical opinion)
• Mental health first aiders
• Reward and recognition programmes, including annual Rygor Group Awards
• Annual appraisals and progression opportunities
• Manufacturer training and access to in house training hub
• Long service recognition

Equal Opportunity

The Rygor Group is an equal opportunity employer. All applicants will be assessed on their merits, in compliance with EU and UK law.