Breakdown HGV Technician

Mon-Fri Alternate Earlies/Lates, Sat 6:00am-12:00pm

Salary Dependent On Experience

West Pennine Trucks is one of six independent dealers groups across the Scania network and has held a Scania franchise since 1986. It is the North West's largest privately owned, authorised Scania dealer group and covers the industrial areas of Greater Manchester down into the more rural counties of Cheshire, Staffordshire, Shropshire and mid-Wales. The West Pennine Trucks team provide the complete sales and aftersales support package and work side by side with some of the most recognisable brands in the UK. There are six depots and one VMU across the North West, each of which has highly trained staff together with the latest equipment and technology to keep customer operations running efficiently. West Pennine Trucks is a business dedicated to putting the customer first. We work around the clock to make sure we don't let our customers down.

Benefits:

World Class Scania Training to support career progression

Overtime available, all paid at 1.5 times hourly rate

Standby (@ £25 per day/night) and Callout (@ £15 / job - min 2 hrs) allowances paid

Company Pension

Company Life Insurance

Cycle to work scheme

Gym Discount scheme offering 70% off gym membership

Healthcare cash Plan

Generous referral programme

Rewards scheme offering cashback and store discounts

Responsibilities

Administer job acceptance / ETA / ETC / job completion via Scania app, and close communication with SGB Assistance

Attend stricken vehicles at the roadside or at customer's premises

•Ensure Health & Safety regulations and safe working practices are adhered to

•Diagnose and rectify all types of faults, targeted first time %

•As appropriate, liaise with customer fleet admin, recovery agents etc and escort stricken vehicles to depot

•Carry out routine maintenance and repairs on all makes of vehicles and trailers to VOSA standard

•Ensure all vehicles worked upon are handled carefully and that all precautions are taken whilst on the premises

•Liaise with parts department to attain parts

•Ensure appropriate clocking is made, all job cards and service sheets are completed in a timely manner

•Maintain a high standard of cleanliness and tidiness

•Maintain a thorough and current product knowledge and attend training courses

Knowledge, Skills & Experience

•Experience attending HGV & PSV Roadside breakdowns

•Excellent customer service skills, customer contact and interaction

•HGV and PSV licence (desirable but not essential)

•Technical qualification (City & Guilds or NVQ qualified technician) or proven experience repairing & maintaining vehicles

•Experience in Commercial vehicle workshop

If you want to learn more about us, click here:

Job Type: Permanent

Pay: Up to £19.21 per hour

Work Location: In person