Brand Onboarding Lead (UK)

Drag image to reposition Brand Onboarding Lead UK Job Summary: Twirl is seeking a personable Brand Onboarding Lead to join our UK team. In this sales-focused role, you will be the first point of contact for new brands and agencies, helping them understand Twirl's value and guiding them through a seamless onboarding process. Your goal is to convince potential clients to join our platform, explain its functionalities, and ensure their initial experience with Twirl is smooth, impactful, and sets them up for success. Key Responsibilities: Sales and Outreach:

• Identify and reach out to potential brands and agencies, introducing them to Twirl's platform and services.
• Effectively communicate Twirl's value and benefits, tailoring your pitch to each client's needs.
• Build trust with decision-makers and marketers to convert leads into long-term partners.

Onboarding New Clients:

• Guide new brands and agencies through onboarding, ensuring they understand and can maximize Twirl's features.
• Provide personalized support to answer questions, set up accounts, and address concerns during onboarding.

Client Success:

• Act as the primary contact during onboarding, ensuring a positive experience for each new client.
• Collaborate with internal teams to ensure smooth handoffs and ongoing satisfaction.
• Gather feedback to improve the onboarding process and refine sales strategies.

Qualifications:

• Proven experience in sales, client onboarding, or account management, preferably in marketing, content, or tech industries.
• Excellent communication and persuasion skills to build trust quickly.
• Highly organized and detail-oriented to ensure no step is missed.
• Comfortable using tools like Airtable, Notion, Slack, and CRMs.
• A proactive and empathetic attitude, prioritizing client success.

Work Environment: While remote work is possible, we prefer you to be in our London office as much as possible. Our cozy North Greenwich office is just 2 minutes from the station, offering daily coffee runs, a comfy workstation, and great colleagues. Remote work is also fine; you can spend a few weeks abroad if you prefer, provided you have:

• Strong Wi-Fi connection.
• A comfortable workspace (coworking coverage when abroad).
• At least 6 hours overlap with UK timezone-whether working nights or mornings is up to you.

What Twirl Offers:

• An Exciting Work Environment: Be part of a dynamic industry with a startup vibe and a professional edge. Join a fun, innovative team in the growing UGC space.
• Work with Top Brands: Build relationships with key decision-makers and enjoy receiving their products at our office.
• Perks: Gym membership, free tech, coworking memberships abroad, performance-based bonuses, unlimited holidays, and a cozy workspace in North Greenwich.

Interested? Apply today! Submit a 60-second intro video via Loom along with your LinkedIn profile. That's all we need for now! Apply here! Shortlisted candidates will be invited for a screening task, followed by an initial interview with our founder. Twirl is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability.