Branch Partner

Overview

Ready to lead and make an impact in a fast-moving property market? Darlows Estate Agents Cardiff is looking for a Lettings Manager to head up a high-performing team and drive success.

This is an exciting opportunity for an experienced lettings professional with a passion for leadership, performance, and exceptional customer service. You'll be at the forefront of team development, business growth, and delivering top-tier service to landlords and tenants alike.

If you're ready to take your career to the next level with a trusted and respected brand, apply now and lead the way with Darlows

Benefits of being a Lettings Branch Manager

• Complete on-target earnings exceeding £50,000 per year
• £20,000 to £32,000 basic salary, dependent on experience
• £2,500 for your first 3 months of employment, whilst you build your pipeline
• Uncapped commission scheme
• A company car
• Enrolment onto a fully-funded training course that will earn a Level 3 Award in Property and Housing Management (including ARLA)
• Career progression opportunities
• Our new company-wide Elevate incentive programme
• Employee Assistance Programme

A day in the life of a Lettings Branch Manager

• Leading daily meetings with the Lettings team
• Coaching the team to achieve KPIs
• Monitoring and assessing individual team member performance (including one to one meetings)
• Encouraging your team's development and progression
• Strong focus on generating new and repeat business
• Developing and maintaining strong relationships with landlords and tenants
• Liaising with tenants and arranging property viewings in line with their needs
• Negotiating offers and agreeing new tenancies
• Ensuring the business is risk averse and follows the highest compliance standards for all regulatory bodies

Essential Skills of a Lettings Branch Manager

• Full UK driving licence for a manual vehicle
• Minimum of 2 years' experience within residential lettings at a senior negotiator position or higher
• Works well with others to create a team spirit and an enjoyable working environment
• Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other
• The ability to create and action business plans relevant to your branch
• The ability to monitor and assess the performance of local competitors
• A strong understanding of current legislation related to residential lettings
• Ability to manage time sensitive and high volume workloads
• A reputation for delivering outstanding customer service
• Ability to work under own initiative
• Good telephone manner
• Strong IT skills (basic Microsoft packages)
• Attention to detail

The Finer Details

We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:

• Full UK driving licence
• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• Evidence of your right to work in the UK, in the form of a passport or birth certificate

We will also need:

• Proof of address
• National Insurance number
• Driver's licence check