Branch Manager, Heavy Equipment Dealership

Overview

BRANCH MANAGER, HEAVY EQUIPMENT

LOCATION: London, ON (Neptune Crescent)

TYPE: Full-time, Permanent

TOTAL REWARDS OVERVIEW:

• Competitive base salary - based on experience
• Annual bonus opportunity
• Annual performance review with increase opportunity
• Benefits 100% paid for by the organization - inclusive of Health, Dental, Life, Disability and Travel coverage
• Employer matching Retirement Savings Plan
• Vacation and paid personal days

Responsibilities

• Manage and direct Parts & Service team by providing coaching and mentoring, setting goals, providing feedback, conducting performance reviews, and identifying skill gaps/development or training opportunities within the team
• Partner with HR team to hire, onboard and support new team members
• Partner with Manager to establish annual branch goals that support business growth
• Monitor and report on goals regularly to Management
• Analyze sales, expenses, and inventory to maintain gross profit and margin goals in alignment with Annual Operating Plan (AOP)
• Routinely inspect facility to ensure the workplace is organized, clean and free from hazards
• Ensure routine facility and equipment maintenance requirements are met and documentation is maintained for audit purposes
• Champion the health and safety program and ensure compliance from employees
• Communicate/negotiate effectively with customers and suppliers and resolve concerns or issues in a timely manner
• Follow up with customers to ensure satisfaction and a positive customer experience
• Actively assess and pursue new business in the region in support of parts and service development
• Participate in training and/or industry events as required and act as a champion of the JJE brand across the industry
• Review, verify and approve supplier invoices, quotes, and department expenses
• Maintain a balanced and accurate inventory in alignment with internal inventory procedures
• Collaborate with the main Parts Distribution Centre (DC) to ensure adequate stock levels and address inventory or customer issues
• Complete additional projects and tasks as assigned

Qualifications

Education/Certification:

• Post-Secondary Diploma/Degree in Business Administration, Business Automotive or a related program OR equivalent experience
• Heavy Equipment Technician License or Truck and Coach Mechanic License is an asset
• Valid driver's license with a clean driver's abstract
• Must be able to pass a pre-employment background check

Experience:

• 4+ years' experience in a Service, Parts or Branch Manager role in an industrial, heavy equipment, agricultural or related environment
• Previous responsibility for a P&L and demonstrated ability to achieve results
• Advanced experience using MS Office Suite, including Word and Excel
• Experience using work order/inventory management software
• Experience creating and implementing plans that lead the team towards achieving growth
• Experience building and developing teams and strong customer relationships

Previous experience may include: Service Manager, Shop Foreman, Maintenance Manager, Operations Manager, Lead Hand, Heavy Equipment Technician, Parts Manager, Regional Manager, Heavy Equipment Supervisor, Dealership, Truck and Coach Technician

About Us

Who we are: As the leading distributor of public works equipment, Joe Johnson Equipment (JJE) provides mobile infrastructure- maintenance equipment to municipalities and contractors across Canada and the US. Through our branch network, we sell, rent, lease, service and support vacuum trucks, refuse & recycling collection vehicles, street sweepers, sewer cleaners, and inspection cameras. JJE is a proud subsidiary of Federal Signal Corporation.

Our Core People Values: Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition

If you are looking for a new opportunity, then we at Joe Johnson Equipment welcome your application. We encourage applications from all qualified persons, however only those who are being considered for the position will be contacted.

If you are contacted for an interview and require any accommodation, please notify HR in advance and we will provide applicable accommodation.