Branch Manager - Nesta Storage

Branch Manager Vacancy at Nesta Storage Job Title: Branch Manager Location: South Dublin Hours: 40 hours per week About Nesta:

At Nesta, we believe life is better with more room, room to grow, to dream, to breathe, to create, to move forward. We've been helping people "make room for life" since 1989. As Dublin's largest and longest-established self-storage provider, we're proud to be an Irish-owned business rooted in our communities. But we're more than just storage. We're a partner to individuals, families, and businesses during pivotal moments in their lives, from exciting new beginnings to challenging transitions. Our team shares a strong sense of purpose, values, and genuine care for the people we serve. Whether you're helping a start up scale, a family settle, or someone find peace of mind, working at Nesta means making a real difference, every single day.

About the Role:

A successful Branch Manager at Nesta has experience in driving sales, providing world-class customer service and developing an outstanding team. If you are a proven, successful leader with a history of exceeding expectations and are looking for an opportunity to grow your career, then our Branch Manager position is for you!

Main Duties:

• Recruit, hire, coach and retain an engaged team through ongoing coaching andleading by example.
• Ensure that team members demonstrate sales-focused and customer-centric behaviours when interacting with our customers.
• Provide a welcoming environment to customers through effective facilitymaintenance and labour and vendor management.
• Respond to customer inquiries in a timely manner and address their concernsquickly.
• Identify and celebrate operational successes, as well as develop and implement plans to address opportunities.
• Experience in managing P&L to include payroll, repair and maintenance and expense budgets.
• Conduct regular property audits, ensuring properties are safe and meet all company operational standards.
• Manage delinquent tenant process, including coaching teams to reduce delinquency rates and improve customer retention.
• Communicate effectively with employees, colleagues and customers.

Skills/Qualifications:

• Demonstrated leadership competency in building, developing and retaining high-performing teams
• Record of top tier performance as compared to peers and/or industry standards.
• Passion for sales and customer service excellence.
• Ability to monitor and control payroll and expenses.
• Exceptional communication, organisation and time management skills.
• Working knowledge of Microsoft Excel, Word, PowerPoint and Outlook.
• 3rd Level Education preferred but not required

What We Offer:

• Competitive salary and performance-related bonuses
• Cycle to work scheme
• Private health insurance scheme
• Contributory company pension
• Additional leave for birthday
• Company events
• Modern Comfortable Office Spaces
• Comprehensive training and ongoing development
• Opportunities to grow your career
• A people-first culture where your ideas and contributions are valued
• The satisfaction of working for a brand that genuinely helps people during important life moments