Branch Manager - Milford Haven

Branch Manager - Milford Haven

You'll be responsible for ensuring the customer experience in your branch is the best on the high street. Your leadership skills and commercial mind will get the best results from your team.

We need a Branch Manager for our branch in Milford Haven, Pembrokeshire.

This role is a 12-month secondment opportunity working full time, 35 hours per week, Monday to Saturday.

If this role is advertised as part time the salary will be pro rata.

You must be within a 45 minute commute of the branch. The role is part of Nationwide's commitment to the high street.

Benefits

• Private medical insurance
• A highly competitive pension
• Annual performance related bonus
• Training and development
• Additional benefits through our salary sacrifice scheme
• Life assurance
• Wellhub - health and wellness options
• Up to 2 days of paid volunteering a year

What you'll be doing

• Lead the branch team, ensuring they are fully trained and performing at their best.
• Manage a high level of customer expectations and maintain in depth knowledge of all products and services.
• Create and implement the branch's business plan.
• Operate efficiently in a busy retail environment, balancing speed and service quality.
• Utilise the branch computer systems and processes, with training provided.

About you

• Experience managing people and working in a busy retail environment.
• Knowledge of financial regulations and FCA standards.
• Commercial understanding and ability to spot and act on opportunities.
• Resilient, versatile, and flexible, able to prioritise effectively.
• Previous experience as a branch manager would be an advantage.

Customer First Behaviours

• Feel what customers feel - empathise and understand their needs.
• Say it straight - speak honestly and directly.
• Push for better - challenge the status quo and drive continuous improvement.
• Get it done - prioritise impact and take accountability for outcomes.

Job Info

• Job Identification 3328
• Apply Before 05/26/2026, 10:55 PM