Branch Advisor - Ballymena

Looking for a Career in Banking

Your new company
One of Ireland's largest financial companies with over 200 locations nationwide, which provides a diverse range of services in banking, financial and related services, is currently seeking a Customer Service official at Northern Ireland.
Your new role
You will be tasked in greeting and engaging with customers on banking hall floor - enquiring as to their needs. Guiding customers to the appropriate self-service options - mobile app, internet banking and kiosks. Directing to Teller/Customer Service if required. Handling basic queries and complaints - directing to senior staff as required. Engaging with customers using iPads, updating customer information and sales needs.

• Customer Service experience, high standard of service and demonstrated awareness of the importance of same
• Resilient and hard-working - busy work environment
• Good communication and interpersonal skills - ability to work as part of a team in a busy branch

What you'll need to succeed

Customer Service experience, high standard of service and demonstrated awareness of the importance of same.

Good communication and interpersonal skills - ability to work as part of a team in a busy branch.

What you'll get in return
An opportunity to develop valuable skills in customer service and administration, and experience in a dynamic, team-oriented workplace.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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