Boutique Manager for Quiet Luxury Womenswear

The Role

As Boutique Manager, you will lead a small, close-knit team and set the tone for a highly client centric environment. This is a hands on role for someone who genuinely enjoys being on the shop floor, building relationships, and spending time with clients.

You will:

• Drive a strong CRM strategy, building and nurturing a loyal client base
• Lead by example in appointments and personalised client experiences
• Create a culture where the team focuses on connection, storytelling, and conversion
• Take a proactive approach to client outreach and business development
• Work closely with Head Office on VM and product selection, ensuring the boutique reflects the brand's identity
• Balance a commercial mindset with a thoughtful, quality driven approach

About You

• A people first leader who thrives on client relationships and team development
• Naturally hands on, leading from the front on the shop floor
• Strong in CRM, appointments, and clienteling
• Commercially aware, with the ability to convert and grow business without a high pressure approach
• Comfortable working in a slower paced, detail oriented environment
• Passionate about craftsmanship, quality, and storytelling

This is an opportunity to join a brand where the pace is considered, the product is beautiful, and the focus is always on creating meaningful, lasting client relationships.

Eligibility

Please note that we are only able to consider candidates who are currently based in the UK and hold a valid right to work.