Bookings Administrator

We are looking for a Bookings Administrator in our Guildford Hospital who will be responsible for administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations.

Responsibilities

• Ensure complex administration and support meets required standards and timescales.
• Maintain accuracy of all data/information using appropriate systems and formats.
• Prepare standard and ad hoc reports as required by the department.
• Handle appointment bookings and changes.
• Co ordinate availability of rooms and consultants.
• Create, alter or cancel clinics as required to support business needs.

Qualifications

• Preferably hold an NVQ level 2 in Business and Administration or equivalent.
• Experience of working in a customer facing environment.

Benefits

• Free gym membership.
• Health assessments.
• Retail discounts.
• Pension options.