Bodyshop Service Receptionist

Darlington, United Kingdom Posted on 14/08/2026

• City Darlington
• Country United Kingdom
• Postal Code DL3

Job Description

Darlington

Full Time

Permanent

About the Role

We are currently recruiting for an experienced Bodyshop Receptionist / Service Advisor to join a busy and successful Bodyshop in Darlington. This is a full-time, permanent position working Monday to Friday, typically 9:00am - 5:00pm, although some flexibility with start and finish times can be offered for the right candidate. As the first point of contact for customers, you will play a key role in delivering excellent customer service while supporting the smooth day-to-day operation of the Bodyshop.

Key Responsibilities

• Greeting customers and handling enquiries both in person and over the phone
• Managing customer bookings and appointments
• Updating customers on vehicle repair progress
• Liaising with Bodyshop technicians, estimators, insurers, and external suppliers
• Maintaining accurate customer records and job documentation
• Ensuring a professional and positive customer experience at all times

If you have experience within a Bodyshop or dealership environment and are looking for your next opportunity, we would love to hear from you.

Requirements About You

• Previous experience as a Bodyshop Receptionist, Bodyshop Advisor, Service Advisor, or Receptionist within a dealership/automotive environment
• Excellent communication and customer service skills
• Strong IT skills and confidence using computer systems
• Highly organised with strong attention to detail
• Professional and friendly approach
• Ability to work efficiently in a fast-paced environment

What's on Offer?

• Competitive salary of £27,000 - £30,000 depending on experience
• Full-time, permanent employment
• Monday to Friday working hours
• Flexible start and finish times for the right candidate
• Opportunity to join a friendly and professional team