Bodyshop Service Advisor

Bodyshop Service Advisor

Basic Salary: £30,000

Working Hours: Monday - Friday 8am to 5.30pm

Location: Park Royal

Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service.

Responsibilities

• Excellent Customer Service
• Multi-tasking and prioritising tasks
• Attention to detail in all administration
• Answering calls
• Organising courtesy cars
• Updating Customers
• Managing inboxes

Skills and Qualifications

• Experience of working in a modern accident repair centre
• Excellent customer service and organisation skills
• Good IT skills
• Experience of cash credit control
• Excellent administrative skills
• Ability to work well under pressure and to tight deadlines
• Ability to work within a team environment

This is a full-time, permanent position for a skilled and courteous Bodyshop Service Advisor to earn a Competitive salary together with excellent brand approvals and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is essential.