Bodyshop Customer Service Advisor

We are currently seeking a motivated and experienced Bodyshop Customer Service Advisor to join our client's well-established Bodyshop in Slough, Berkshire. This is an excellent Bodyshop Customer Service Advisor opportunity for a professional with automotive customer service experience to progress their career within a reputable organisation.

• Up to £32,000 salary, dependent on experience
• Monday to Friday working hours from 8:00 am to 5:00 pm
• Rare requirement to work Saturdays
• Opportunity to work in a busy, professional bodyshop environment
• on-site parking and excellent working conditions
• Supportive team atmosphere and career development opportunities

Duties of a Bodyshop Customer Service Advisor:

• Completing all relevant paperwork for vehicle repair orders accurately and efficiently
• Maintaining an up-to-date and detailed customer and vehicle database
• Liaising professionally with customers and insurance companies to facilitate smooth repair processes
• Managing and controlling credit and outstanding debts through effective invoice tracking
• Ensuring high standards of housekeeping and orderly administration of all responsibilities
• Providing excellent customer service and handling enquiries with professionalism
• Supporting workshop operations by ensuring all documentation and communication are maintained to a high standard

Requirements of a Bodyshop Customer Service Advisor:

• Proven experience working as a Customer Service Advisor within an automotive bodyshop environment
• Strong administration skills and attention to detail
• Knowledge of vehicle repair processes and vehicle insurance procedures
• Exceptional communication and organisational skills
• Ability to work effectively within a team and on own initiative
• Motor trade experience is essential
• Proficiency with automotive CRM systems and Microsoft Office packages
• Professional and friendly attitude in dealing with clients and colleagues

Our client values experienced automotive professionals who are committed to delivering outstanding customer service.

Contact Dee Hogger, Automotive Recruitment Specialist at Perfect Placement covering Slough and Berkshire, today to discover more about this fantastic Bodyshop Customer Service Advisor opportunity.