BMW Bodyshop Advisor

About the role

An exciting opportunity has arisen to join our Bodyshop team at BMW Solihull as a Bodyshop Advisor. You will be part of a proactive team focused on delighting our customers and getting it right the first time, and you will support our Bodyshop Team in driving the productivity and efficiency of the department. You will also handle and deal with our customers, both internal and external. Each of our dealerships boasts state of the art facilities, equipment and technology in workshops, which are safe, friendly and clean. This is a full time role working 8am 6pm Monday to Friday that requires a proactive and dedicated approach to delighting customers to ensure we provide them with the highest possible levels of service.

About you

Experience and understanding in aspects of a Bodyshop and Insurance claims is ideal; you will have already held a similar position in the motor industry. This is a sales focused role that would suit a forward thinking, people oriented person, and you must be familiar with both Audatex operations and VDA accreditation. You must have excellent communication skills and a good telephone manner, as the majority of authorisations are negotiated over the telephone.

Benefits

Sytner Group are delighted to provide an industry leading benefits package.

• Enhanced Holiday Entitlement - 33 days including bank holidays
• Industry leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

Diversity and Inclusion

We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process, please click here.