Biscuitorium Experience Manager

Fortnum & Mason plc is seeking an inspiring Biscuitorium Team Manager to lead a passionate team delivering exceptional guest experiences in our unique Biscuitorium concept at Fortnum's Piccadilly store. You will blend commercial leadership with hospitality excellence to ensure memorable experiences while driving sales and operational excellence.

The role requires strong leadership, a hands-on approach and a commitment to delivering world-class service in a premium retail environment.