Bilingual Warranty Sales and Service Executive (English/Spanish)

Bilingual Warranty Sales and Service Executive (English/Spanish)

Inbound calls only - no cold calls, customers already own appliances. 100% remote + paid training + unlimited earning potential. Top performers earn big bonuses on top of a competitive base pay!

This role is all about delivering exceptional customer service while driving sales success. Earn a steady base salary plus big bonuses when you perform. If you're competitive, customer-focused, and love being rewarded for success, this is your chance. Opportunities like this don't come around often - apply today!

What You'll Do

• Deliver Outstanding Customer Service: Build trust, resolve concerns, and ensure every interaction leaves customers satisfied.
• Convert Inbound Calls: Customers already own appliances - you'll help them protect their purchase.
• Upsell Extended Warranties: Show value, handle objections, and close sales with confidence.
• Represent well-known brands: Create brand experiences for the biggest US brands.
• Crush Sales Targets: Push yourself, and your teammates, to achieve stand out results delivering results for customers and your wallet.

What We Offer

• Steady Base Pay: $17 USD/hr providing stability you can count on. (Note this rate is for bilingual applicants only)
• Uncapped Bonuses: No cap on your earning potential.
• Remote Flexibility: Work from home with all the tools you need (including coaching and team members for support).
• Paid Training: Learn proven techniques that set you up to win.
• Benefits: Employee-sponsored benefits.
• Career Growth: Associate-focused environment with clear advancement paths. We want you to join, perform and build your career with us.
• Flexible Schedules: Open availability Monday thru Friday 8am -8pm.

What You Bring

• The ability to speak and understand both English and Spanish fluently.
• At least 6 months of customer service experience - call center experience an asset.
• At least 6 months of sales experience- retail, phone, or otherwise.
• The ability to build rapport with customers, have impactful conversations, be curious and welcoming.
• Strong communication and objection-handling skills.
• Motivation to compete, win, and get paid for your performance.
• Commitment - Attendance is really important to us, only apply if you are able to commit to working your schedule.
• Tech-ready: Windows 11 PC, headset, webcam, reliable internet.

Technical Requirements

This is a bring-your-own-device role. Your computer system needs to meet the following:

• Operating System: Windows 11 (Apple devices and Chromebooks are not compatible).
• Hardware: Minimum 8 GB RAM and Intel I3 processor.
• Internet: Reliable internet connection with minimum speeds of 30 Mbps download / 8 Mbps upload.
• Connectivity: Ability to work with an Ethernet cable connected to the modem.
• Equipment: Webcam and USB headset required for communication and training.

This isn't just another call center job. It's a career opportunity with unlimited earning potential - where your bonus check reflects your hustle. Apply today and start turning inbound calls into income.