Bilingual Mandarin/Cantonese Customer Services Operator

Mandarin Recruitment is seeking a Customer Services Operator for a Freight Forwarding company in Greater London. The ideal candidate should be Mandarin and/or Cantonese bilingual, with a minimum of 3 to 5 years' experience in shipping services to China.

Exceptional client service skills and problem-solving abilities in time-sensitive situations are essential. Proficiency in Microsoft Office and IP phone systems is required, coupled with fluent Mandarin and English communication skills.