Bilingual Italian/English Customer Care Pro with Growth

360insights (Canada) Ltd. Stratford-upon-Avon, England, United Kingdom is seeking a Bilingual Customer Service Professional - Italian/English.

You will be the first point of contact for consumers and sales associates seeking support with their claims in the incentive programs we manage, across phone, email and live chat to deliver a positive customer experience. You will resolve inquiries using internal systems, document interactions with Word and Excel, and share feedback to drive improvements.