Bilingual Escalations & Incident Ops Manager

Amazon LEO is seeking a Bi-Lingual Support Engineering Operations Manager to lead the Escalations & Incident Team. You will own incident response, drive critical issue resolution, and mentor a high-performing team across a satellite network infrastructure.

The role requires strong technical leadership, experience with 24x7 operations, and coordination across time zones. You will partner with Engineering and Product to implement improvements and maintain high customer satisfaction.