Bilingual Customer Services Advisor (Welsh & English)

A community-focused housing organization in Wales is seeking a Customer Services Advisor to provide excellent service to tenants. This role involves assisting with enquiries related to repairs, housing applications, and more, ensuring a positive experience in both Welsh and English. You will work in a busy contact centre and support the organization's goals around teamwork and community building. This permanent position requires strong communication skills and a dedicated, solutions-focused approach. Join us and help shape stronger communities across Conwy.