Benefit and Money Advisor Housing Sector

To help residents maximise their income through supporting them to identify and claim applicable welfare benefits and grants and find ways to reduce expenditure, promoting financial inclusion and wellbeing.

Essential Role Specific Knowledge, Skills and Experience:

Understanding of why people may struggle financially and or struggle to access financial products

Knowledge of what welfare benefits are available to residents and the rules for claiming them

Knowledge of sanctions available to creditors and the solutions available to residents when they are experiencing problem debt

Able to produce information for social media/websites/newsletters

Proven negotiation skills and third parties