Benchmarking Operations Team Lead

Compensation is one of the key levers for attracting and retaining great talent, yet most companies are struggling to get it right. They simply have no choice but to rely on poor data and unsophisticated tools for their pay decisions. That's why we created Ravio.

We help some of the world's most innovative and ambitious companies build stronger teams and reach their goals through better compensation. Our goal is to bring compensation into the modern age by building the ultimate real-time compensation solution. We're passionate about ensuring everyone is paid what they deserve, no matter their background or circumstances. We believe that when compensation is done right, everyone wins.

Ravio is growing fast, which means you can too. Joining a startup in the early days and scaling it into a global product is one of the most challenging and rewarding experiences a career can offer. If that sounds exciting to you, you're in the right place.

Our Operations team acts as the guardian of Ravio's core benchmarking product - the foundation of our business. We are not only striving to build the world's largest real-time compensation benchmarking database, but also the best. This means we need to set a new standard when it comes to the quality and consistency of our underlying benchmarking data. This is why our operations team exists.

Benchmarking Ops springs into action the moment a new customer starts onboarding with Ravio. The team oversees the onboarding process from start to finish and is responsible for ensuring that each customer's data is standardised, anonymised and mapped to our internal framework with an incredibly high level of precision. The team also monitors and upholds data integrity over the course of a customer's lifecycle with Ravio and works with multiple cross-functional teams to build and improve internal tools and processes.

Working in our Operations team requires a combination of robust analytical skills,strong business acumen, and a strategic mindset. This is a highly cross-functional job, so being able to communicate clearly and manage a diverse group of stakeholders effectively is a must. Success in this role also hinges on being very structured,process-driven, and adaptable, with a proactive willingness to think outside the box and explore new ideas to drive growth and efficiency

If this sounds like you and you are ready to help us build a category-defining company with global ambitions, we'd love to hear from you.

• Lead Ravio's benchmarking operations team by prioritising strategic workstreams, fostering a positive and engaging team culture, and supporting the professional growth and development of each team member.

• Understand and analyse existing operational processes and workflows to identify inefficiencies and bottlenecks. Develop and implement solutions to streamline processes and improve overall efficiency

• Utilise data-driven insights to make recommendations for process improvements and identify key performance indicators (KPIs) to measure success

• Lead and support the implementation of operational improvement projects

• Analyse new customer datasets to ensure data completeness and integrity and enrich customer-supplied information with external data to improve signal strength

• Collaborate closely with Ravio's Data Science team to validate and fine-tune the results of our algorithmic job levelling process, ensuring the data is mapped consistently against our proprietary framework

• Work cross-functionally with Ravio's Product, Sales and Customer Success teams to build and continuously improve Ravio's internal processes with the aim of achieving industry-leading data quality and integrity levels as well as delivering great customer experiences

• Demonstrated ability of successfully leading projects which require a combination of quantitative and qualitative analytical skills and cross-functional stakeholder management

• Management experience: this role will be responsible for the output, development and wellbeing of a small but growing team

• Excellent problem-solving skills and an entrepreneurial mindset; there is no blueprint for this role so you need to come up with innovative solutions where no precedent exists

• Strong prioritisation and organisational skills

• Strong communication skills

• Team player who thrives in a high-growth environment and embraces change

• Desire to learn - you will be expected to build expertise on the ins and outs of compensation benchmarking and how Ravio's technology can help

• Familiarity with compensation benchmarking and job levelling is a big plus

• Advanced knowledge of SQL or general technical skills are an added bonus

• Salary £59,500 - £80,500

• Company ownership (everyone gets a meaningful equity stake in Ravio)

• 25 days paid holiday + bank holidays + 4 wellness days (take them anytime, no questions asked!)

• Up to 6% pension matching scheme

• £60 a month wellness allowance (Invest in your physical wellbeing, on us)

• £500 per year Learning and Development budget

• Private healthcare cover with WPA (we give you the freedom of choice so you can select the best medical professionals for you)

• Income protection insurance (for full peace of mind in case you cannot work because of sickness or disability)

• 20 weeks fully paid parental leave & 8 weeks for non-birthing parent

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