Beauty Coach (27hrs/wk)

Role

Delivering exceptional customer service, you'll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

Responsibilities

• Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
• Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Focus on customer loyalty, keeping customers returning to the brand
• Have the confidence to overcome selling challenges

Qualifications

• Passionate about skincare and beauty
• A confident and articulate communicator
• Pro active and enjoy exploring new sales opportunities
• Customer focused and results oriented
• Experience in a hands on beauty or retail role with exceptional customer service skills
• Excellent communication skills and can build relationships quickly
• Ability to be flexible and work shifts including weekends and evening

Benefits

• Competitive compensation package
• 33 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Access to a range of Wellbeing services through our Employee Assistance Programme

Equal Opportunity

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).