Bartender

About the Role

A Rockwater bartender embodies proactive and cheerful teamwork, fueled by a genuine passion for hospitality. Seamlessly collaborating with both the team and guests, you'll play a pivotal role in elevating the overall guest experience. This involves meticulously crafting a diverse array of beverages, including expertly mixed cocktails, curated wines, assorted beers, premium spirits, coffees, and refreshing soft drinks-all tailored to meet Rockwater's exacting brand specifications.

Responsibilities

• Maintain complete knowledge of the drinks menu assisting with new ideas when appropriate.


• Ensure the hot and cold drinks, cocktails, and wine are presented according to Rockwater standards.


• Being aware of and following the correct allergy procedure at all times.


• Maintain bar / coffee stock levels at all times.


• Ensure coffee machine is properly maintained and in good working order.


• Minimize wastage at all times and record appropriately.


• Maintain a thorough understanding of current licensing laws and ensure these are adhered to.


• Use the POS system correctly to place orders and take payment ensuring all checks are correct and all items are charged at the correct price.


• To have a thorough understanding of the F&B systems operating within Rockwater.


• Adhere to opening and closing checklists.


• To deliver the "Rockwater Experience" to all guests by following our Waves of Service standards.


• Compliance with legal requirements under the Health & Safety Act 1974 and food hygiene.


• Maximising sales opportunities throughout Rockwater by upselling to guests where appropriate.


• To have an understanding of Rockwater and the various experiences we offer our guests, including our Openwater subscription.


• To be at work and ready to start your shift as per your rota and to clock in and out accordingly.


• To always be presentable and to represent the Rockwater brand to the highest standard.


• Ensure to follow up any guidance or instructions given to you by management (i.e overall bar cleaning).


• To assist where required throughout Rockwater according to business needs.

Qualifications

• At least 1 year's experience bartender in a high volume venue.


• Experienced in making cocktails and coffees.

Benefits

• Wagestream - Access your pay early.


• Incredible tips - Approximately £2-£3 per hour on top of your basic pay (Based on last 3 months).


• Employee referral scheme.


• Health assured - Employee assistance programme.


• 25% off your food bill up to 4 people.


• Free staff meals on shift.


• Free uniform.