Bartender - Duck and Rice

Bartender

Location: Battersea Power Station
Hours: Full time
Salary: starting rate is between £13.50 and £14.00 per hour.

Reporting to: All restaurant and bar management.

Job Summary

In this role, you will be responsible for creating and serving a variety of drinks and cocktails, ensuring that our guests have a memorable and enjoyable experience.

Responsibilities

• Greeting guests, taking drink orders, and making recommendations.
• Preparing and mixing a variety of beverages, including cocktails, beers, wines, and non-alcoholic drinks.
• Operating the point-of-sale system, processing payments, and handling cash and credit card transactions.
• Maintaining a clean and organized work area, adhering to food safety and hygiene standards.
• Stocking supplies, such as glassware, alcohol, and mixers.
• Occasionally checking IDs to ensure that guests are of legal drinking age.
• Assisting with other duties as required, including serving food, setting up for events, and cleaning.
• Possess excellent Food knowledge on Park Chinois food menu.

Pre-Service

• Attend the briefings, meetings, and training sessions
• Be fully knowledgeable of Duck and Rice offers, products and events
• Learn specials and limited availability items
• Ensure bar stations are set up correctly for the service
• Check all the menus and replace if required (covers and inserts)
• Prepare all the rubbish bins for the service
• Be fully prepared for the guests you are expecting, including any special requests
• Perform daily cleaning duties as assigned

Service

• Provide a welcoming, professional, and personalised service at all times
• Acknowledge regular guests
• Always follow full sequence of service
• Present the menus according to standard operating standards
• Take orders and enter the EPOS system, ensuring a well-balanced order
• Explain/describe all dishes to the guest when are served on the table
• Pass all guest's messages or requests to Manager
• Give constant feedback to Managers about guests, food presentation and quality, wait times on food and beverages
• Observe the bar/floor and anticipate guests' requirements and communicate to the Manager if any assistance is required.
• Be in control of the bar
• Support and guide the barback team
• Assist the Managers to rectify any issues or complaints.
• Present bills to guests and take payment according to company guidelines
• Bid farewell to guests

Post-Service

• Ensure a smooth handover at the end of the shift
• Ensure a correct cleaning in all bar area has been delivered
• Complete all assigned closing duties

Requirements

• Bartending experience in a fast-paced, high-volume environment.
• Knowledge of a variety of cocktails and mixing techniques.
• Excellent customer service skills, with a focus on hospitality.
• Ability to work in a fast-paced, high-pressure environment.
• Ability to work flexible hours, including evenings and weekends.
• Ability to stand for long periods and work in a physically demanding role.