Barista

Barista, WatchHouse.

In short: Baristas are the beating heart of WatchHouse. As a Barista, you'll be at the forefront of the Modern Coffee movement-crafting exceptional coffee, creating unforgettable moments, and bringing our passion for hospitality to life every day. You'll serve as a true ambassador of the WatchHouse experience, delivering world class coffee with precision and care, while connecting with guests in a way that feels warm, personal, and genuine.

Directly reports into: House Manager.

What can you expect at WatchHouse:

• Free Coffee & Drinks - Always Sip on your favourite drinks, even on your days off.
• Monthly Coffee Gift - Take home 250g of premium WatchHouse coffee every month.
• Free Lunch Every Shift - Fuel up with great food on the house.
• Team Social Budget - Celebrate, connect, and unwind with your team outside of work.
• Annual WatchHouse Party - Our legendary celebration featuring Core Value Awards, and prizes like trips to coffee farms!
• 30% Off All Food - Any House, any time, just for being part of the team.
• 30% Off Retail Coffee - Stock up on your favourite WatchHouse blends whenever you like.
• Work in Beautifully Designed Houses - Join inspiring spaces equipped with industry leading tools, surrounded by passionate hospitality professionals.
• Supportive Managers and teams - We listen, we care, and we adapt to support your needs.
• Best in Class Training - From your first shift, we set you up for success with on and off shift development.
• Access to SCA Training - Advance your coffee expertise with recognised industry training (role dependent).
• Off Shift Induction Experience - Get to know WatchHouse culture with a full day induction in your first two weeks.
• Career Progression That's Real - With new Houses and growth across the business, your next step is never far away.

Key Responsibilities as Barista in WatchHouse:

• Deliver warm and authentic hospitality to each guest, turning first time visitors into regulars and regulars into loyal advocates of WatchHouse.
• Dial in espresso and filter coffee with precision, crafting recipes that reflect the flavors of our beans.
• Ensure the coffee section is always looking its best-clean, sharp, and organised.
• Maintain brand standards even during high volume moments, adapting recipes and techniques to ensure every beverage meets our high expectations.
• Be flexible and proactive, stepping in wherever needed to support the seamless operation of the House, from food preparation to team coordination.

Key to this Role:

• Be a passionate, confident, and skilled barista, eager to share the art of Modern Coffee with our guests and team.
• Always well presented and wearing the following WatchHouse uniform standards.
• Demonstrate a background in specialty coffee, with the ability to thrive in a dynamic, fast paced environment.
• A passion for delivering exceptional customer service.
• Work alongside an outstanding team of baristas, bringing energy, positivity, and a drive to succeed together.
• Maintain focus under pressure, ensuring every customer feels seen and valued.
• Live and breathe our core values of Passion, Empathy, Diligence and Drive.
• Combine speed with precision, delivering excellent service and high quality products.