Bar Supervisor

Parsonage Grill, located within the five-star Old Parsonage Hotel, is famous for its intimate, bohemian, and clubby atmosphere. The philosophy focuses on using the best local produce available to create a menu of simple, sophisticated, and essentially British dishes.

Parsonage Grill is part of 'The Oxford Collection'; a small, privately owned group of two luxury 5 hotels and apartments, three restaurants that consists of the Old Bank Hotel, the Old Parsonage Hotel, 36 St Giles, Parsonage Grill, Gees Restaurant & Bar, and Quod Restaurant & Bar. Having recently undergone a complete refurbishment programme, we have 80 bedrooms across three iconic properties in central Oxford, with unrivalled views across the city's beautiful skyline.

We offer support, training, and development opportunities to help your career flourish. We believe that investment in each and every one of our 'collectives' is key to the success of our business and the happiness of our customers. As a member of the team, we are looking for an exceptional candidate who shares these values.

The ideal candidate will:

• Have a passion for hospitality, excited by food, wine, and restaurant culture, with high level attention to detail and a positive can do attitude with a keen willingness to learn
• Have the ability to lead, inspire and motivate people
• Be excellent at interpersonal communication and teamwork
• Have wide ranging experience of working in a similar luxury environment
• Thrive on giving guests a memorable experience
• Be able to work under pressure
• Have barista skills
• Have sound cocktail knowledge and skills

Role & responsibilities:

• Lead by example in terms of behaviour, attitude, appearance, knowledge, performance, hospitality and customer service. Ensure the bar team immediately welcome and acknowledge all guests at all times, and anticipate drink refills/food orders where appropriate.
• Communicate regularly with the Manager on duty regarding staffing levels, monitoring shift requirements and pre empting recruitment needs.
• Liaise with Manager on duty to address and record any disciplinary matters when necessary.
• Responsible for checking and maintaining the cleanliness and safety of the bar and for following/checking the required health, hygiene and licensing procedures relating to both staff and customers.
• Adhere to the daily cleaning rota, opening and closing procedures checklist. Train and encourage the bar team to follow the set up and close down procedures rigidly.
• Manage drink storage and stock rotation. Ensure wastage/transfers are accurately recorded and reported. Oversee the use of correct measures, consistency of recipes and method.
• Cooperate with Senior Restaurant Manager regarding training schedule with bar staff members on company policy, cocktail recipes, procedure, and the importance of teamwork.
• Encourage the development and progress of the bar staff. Ensure training procedures for bar and restaurant staff are followed and training records are completed and maintained.
• Encourage the bar team to recognize opportunities to up sell.

We offer a sensible shift pattern, across a 40 hour working week (Monday to Sunday rota with two days off) with an OTE of up to £16.61 per hour, including non contractual tronc (service charge).

Part time hours may also be considered.

Bar Supervisor Benefits:

• Meals on duty
• 50% discount on food within our restaurants
• Up to £700 recruitment incentive
• Membership to our Employee Assistance Programme with Hospitality Action
• Pension scheme
• Opportunities to develop within our Company
• Uniform provided
• 28 days holiday inclusive of bank holidays per annum (pro rata)
• A paid day off on your birthday
• Team awards and prizes
• Hospitality Rewards: offering discounted gym membership, high street and online shopping discounts, discounted vouchers, a cashback card, and 24/7 online GP service

Eligibility to work within the UK must be proven and two references should be available on request.