Bar General Manager

Role Overview

We are currently recruiting for a Bar General Manager for The Stage and The Residence at The Londoner.

The Stage offers an exclusive Champagne Bar serving afternoon tea and charcuterie. The Residence includes Y Bar, The Drawing Room, and The Whisky Room, curated to meet guests' work and leisure needs.

Responsibilities

• Achieve revenue, profit, and customer satisfaction goals for The Stage through upselling and excellent customer service.
• Direct the Bar and floor team to ensure customer and staff satisfaction in a motivated and cohesive environment.
• Exceed guest expectations and seek opportunities to improve the guest experience by gathering feedback and evaluating service levels.
• Implement and develop strategies to improve operations alongside the management team.
• Ensure staff training, recruitment, coaching, and team development, with clear training plans and objectives.

About You

• In depth knowledge of the London restaurant and liquor trends, experience of afternoon teas and champagne would be advantageous.
• Demonstrate personal ownership of tasks, leadership, and coaching skills.
• Current supervisory experience within a similar environment, with excellent attention to detail and customer service.
• Proven track record of achieving outstanding personal and departmental targets to meet and exceed expectations.

Benefits

• Competitive salary
• 28 days Holiday per annum including Bank Holidays, increasing with long service
• Complimentary hot meals, salad bar and unlimited beverages provided daily
• Recommend a Friend Scheme of up to £500 per friend recommended
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for hosts, their family, and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year
• Wellbeing champions across all of our hotels
• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.