Bank Customer Supporter

Wimborne House, Truro Road, Gravesend DA12 5FG
£13.89 per hour
Hours as and when required

Your role

• Welcome customers and provide front of house reception support
• Create engaging individual and group activities that reflect personal interests
• Promote and review activities to help customers achieve their goals
• Support customers to connect with and feel part of their local community
• Enable customers to continue to live life on their terms

(If you have experience as a Wellbeing Assistant, Activities Coordinator, or similar supporting independence, we'd love to hear from you).

Qualifications and skills

• Ability to develop and lead activities that involve and inspire customers
• Strong interpersonal and customer care skills
• Confidence in prioritising tasks and meeting deadlines
• Basic Microsoft Word and Excel knowledge
• Flexible approach, as weekend working may be required
• NVQ Level 2 in Health and Social Care, or willingness to work towards it

Benefits

• 33 days' annual leave pro rata (rising to 38 including bank holidays)
• Occupational sick pay linked to length of service
• Contributory pension scheme
• Variety of online discounts and rewards from major retailers
• Health and well being plans
• Wide range of learning and development opportunities

Inclusion and Equality

Inclusion is one of our core values. We're committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Job Reference

228433

Job Segment

Home Care, Healthcare, Customer Service