Bank Bookings Administrator

Bookings Administrator - Hospitals Derby Hospital Administrator Bank Part Time £12.84 per hour

Role Overview

We are looking for a Bookings Administrator in our Derby Hospital who will be responsible for administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations.

As our Bookings Administrator you will:

• Bring empathy, sympathy and sensitivity to the role.
• Ensure complex administration and support meets the required standards and timescales.
• Have attention to detail ensuring all data/information is accurate using the appropriate system and format.
• Prepare standard and ad hoc reports as required by the department.
• Handle appointment bookings and changes.
• Co ordinate availability of rooms and consultants.
• Create, alter or cancel clinics as required to support business needs.

Qualifications

• NVQ Level 2 in Business and Administration or equivalent.
• Experience working in a customer facing environment.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad hoc basis to suit the needs of the business and your availability.

Benefits include: holiday in line with the Working Time Directive, access to our Pension Scheme and discounted gym membership at £35.00 a month.