Band 3 Higher Clerical Officer with typing duties

Your new company

A public sector organisation is recruiting for a Band 3 Higher Clerical Officer based in Lisburn.

Your new role

As a Higher Clerical Officer, you will play a key role in supporting the smooth day-to-day running of a busy department. Your responsibilities will include managing incoming and outgoing calls, coordinating room bookings, arranging and issuing appointment details, and carrying out general administrative duties such as typing, photocopying, and maintaining accurate records.

You will be responsible for logging and processing referrals, updating internal information systems and waiting lists, and ensuring all documentation is filed electronically in line with organisational procedures. You will also provide reception cover as required, acting as a first point of contact and delivering a professional and welcoming service to service users and colleagues.

The role will involve working with internal healthcare systems, including Encompass, alongside completing any additional administrative tasks appropriate to the role level.

What you'll need to succeed

To be successful in this role, you will have previous administrative experience within a fast paced environment, ideally within a healthcare setting. Strong organisational skills and the ability to manage multiple tasks efficiently are essential, along with excellent communication and interpersonal abilities.

You should be confident using IT systems and demonstrating accuracy when inputting and managing data. Experience using the Encompass system, or working within a similar healthcare information system, will be highly advantageous. Previous experience within a healthcare trust setting is desirable but not essential.

A proactive, flexible approach and a commitment to delivering a high standard of service will be key to your success.

What you'll get in return

• £12.75 per hour
• Temporary Ongoing
• Opportunity based in Lisburn
• Monday-Friday 9am-5pm
• Full-time hours - 37.5