B2B Technical Customer Service - Medical Equipment

Office based role daily in Northampton

Salary - £26,000 (no flex on basic salary)

Unfortunately we can't progress your application if you will need visa sponsorship in the future. All customer service related backgrounds will be considered.

PRODUCTS: Renal Replacement Solutions - Medical Capital Equipment + Consumables

• Market leading, international organisation with great culture
• Close knit team of 4 supporting clients and patients in renal care
• Premium quality products with tangible patient and clinician benefits

THE JOB: First point of contact for all customers - B2B and B2C

• Liaising with nurses, medical engineers and estates managers in hospitals
• Around 80% of your time will be email based
• Coordinating medical equipment deliveries and replenishment
• Queries, quotations price requests, parts and maintenance
• Faults and usage issues
• Excel usage daily, pivot tables etc

THE COMPANY: A truly global manufacturer who excel across a range of medical disciplines! This division of the company specialises in kidney care, a portfolio of Continuous Renal Replacement Therapy (CRRT) equipment, consumables and support services.

THE CULTURE: Very much an ethical organisation who have improving patient outcomes at the heart of everything they do!