Automotive Service Desk Lead

An automotive service company in Maidstone is seeking a Service Reception Team Leader. The role involves managing a team of Service Advisors to deliver exceptional customer service and improve daily operations. Key responsibilities include overseeing service desk operations, promoting additional services, and assisting with customer queries. Ideal candidates will have experience in customer service within a technical environment and strong leadership skills. A mechanical background is desirable, and a supportive management team is offered to aid in professional development.