Automotive Service Advisor 38K OTE

Service Advisor - Top Level Main Dealer

Are you an organized, customer-focused automotive professional looking to maximize your earning potential? Join our busy aftersales team in Bexhill-on-Sea, where you can represent a premier global car brand and turn your commitment to quality care into excellent monthly rewards.

About Us

We are a leading, family-run automotive group well-known for quality and reliability across the South Coast. Operating under our core philosophy of "Built on Trust," we represent a premier global car manufacturer at our high-volume Bexhill location. We offer the best of both worlds: the stability and career progression of a major group, combined with the supportive, close-knit culture of a local team where transparency and teamwork come first.

What is in it for you:

• Salary: £29,000 - £30,000 basic salary + performance bonuses yielding an achievable £38,000 OTE.
• Hours: Monday to Friday, 08:00 - 18:00. Saturdays are on a 08:00 - 12:00 rota (1-in-3), fully paid as overtime.
• Perks: Access to specialized, accredited manufacturer training, clear internal career progression, and a positive dealership environment.
• Holiday Allowance: 25 days of annual leave plus all statutory bank holidays.

What you will be doing:

• Customer Journey: Guiding customers seamlessly from their initial booking through to vehicle collection, delivering an exceptional customer-focused experience.
• Workshop Liaison: Translating technical repair work and maintenance needs in simple terms for vehicle owners while working closely with technicians to keep jobs on schedule.
• Service Sales: Identifying natural opportunities to upsell tailored products and services, such as service plans and optional accessories.
• CSI Drive: Driving consistently high Customer Satisfaction Index (CSI) results through proactive, honest communication.

Requirements: A minimum of 2 years of experience as a Service Advisor within a main dealership or high-volume independent garage is required. You must be skilled at explaining mechanical details in an approachable way and hold a valid UK driving licence.

Commutable Locations: This role is based in Bexhill-on-Sea, making it an easy commute from Hastings, Eastbourne, Battle, and Hailsham.

Apply Now: Click apply today to start a conversation with us.

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