Automotive Service Advisor

Location: Reading, England.

Salary: £34,000.00 to £44,000.00 per annum.

Benefits: 25 days holiday + bank - CBS Car scheme.

Job Role

Automotive Service Advisor

Salary: Up to £34,000 base OTE £44,000 (UNCAPPED)

Location: Reading

Key Highlights

• £44,000 OTE with uncapped earning potential
• 1 of 4 Saturdays
• Brand Accreditation - majority of managers progress within the group, training academy available
• Multi faced team and personalities - high pace, great working environment

Key Responsibilities

• Ensure customers are aware of service and repair work required to their vehicles in a professional manner
• Advise on estimated costs of repairs and work to be undertaken
• Sell additional products as appropriate to customer's needs
• Advise on timescales and collection arrangements / Produce job cards on in house computer system
• Update customer and vehicle records / Document all warranty work in accordance with manufacturer policy
• Preparation and completion of invoices

Minimum Requirements

• Experience in a similar role, as a Service Admin / Service Advisor or similar
• An ability to sell additional products and services to customer
• Driving license
• Excellent communication skills and the ability to deliver outstanding customer service
• The ability to manage multiple tasks