Automotive Service Advisor

Location Basingstoke, England Sector Automotive Salary £34,000.00 to £40,000.00 per annum Benefits 1/4 Saturdays + Training & Accreditation

Job Role: Automotive Service Advisor

Salary: £32,000 - £34,000 basic with an OTE £40,000

Location: Wokingham

Highlights

• Paying up to £34,000 with bonus + quarterly CSI bonuses totalling over £40,000
• 1 of 4 Saturdays
• Very quick accreditation - majority of managers progress from within, training through their training academy
• Multi-faceted team and personalities - great working environment at a high pace, if you enjoy the activity this is worth a look.

Key role and responsibilities

• Ensure customers are aware of service and repair work required to their vehicles in a professional manner
• Advise on estimated costs of repairs and work to be undertaken
• Sell additional products as appropriate to customer's needs
• Advise on timescales and collection arrangements / Produce job cards on in-house computer system
• Update customer and vehicle records / Document all warranty work in accordance with manufacturer policy
• Preparation and completion of invoices

Minimum requirements

• Experience as a Service Admin / Service Advisor in the Motor Trade
• The ability to sell additional products and services to customer
• Driving license
• Excellent communication skills and the ability to deliver outstanding customer service
• The ability to manage multiple tasks