Automotive Service Advisor - Customer Care & Upsell Pro

Lookers is recruiting a Service Advisor for Stoke Mercedes-Benz on site to join the Aftersales Team. You will build rapport with customers, advise on warranty details, and coordinate with the Aftersales department to schedule appointments, balancing high call and booking volumes.

You'll benefit from training, career progression, and a supportive team culture, with a competitive salary and uncapped earning potential. A strong focus on customer service and automotive knowledge is essential.