Automotive Parts Advisor - Monday to Friday - Trowbridge

We are looking for a skilled Automotive Parts Advisor or Parts Specialist to join our busy, state of the art department in Trowbridge. Whether you are an experienced Parts Interpreter, a Service Advisor looking to move into stock management, or a warehouse professional with a passion for car parts, we offer a friendly, high spec environment focused on professional training and genuine career progression.

• Salary: £30,000 - £35,000 basic salary per year (Transparent structure).
• Bonus: Generous performance related bonus scheme to reward your accuracy and efficiency.
• Schedule: Monday to Friday - No Weekends for an exceptional work life balance.
• Perks: Trade discounts on vehicle parts and servicing, plus free on site parking.
• Health & Wellbeing: Comprehensive company well being programme and employee support.
• Finance & Future: Company pension scheme, world class training, and career progression opportunities.
• Culture: A stable, family owned business culture that genuinely recognises and rewards loyalty and hard work.

As a core Parts Advisor in our Trowbridge team, you will:

• Stock & Inventory: Manage the front and back counters, handling stock identification, goods receiving, and parts storage.
• Workshop Support: Work closely with our vehicle technicians and mechanics to supply the correct components for vehicle repairs, servicing, and MOT work.
• Customer Service: Answer incoming phone calls and emails from trade customers and retail guests, providing accurate quotes and technical advice.
• Sourcing & Logistics: Use electronic parts catalogues (EPC) to identify exact components, manage orders, and minimize workshop delays.
• Invoicing: Process payments, handle parts returns, and maintain accurate inventory records on the dealership management system.